ORDERS

Shopping Online

Shopping online at La Garçonne is easy.  For existing customers, go to My Account and simply sign in with your email address and password to proceed to the payment page. For new customers, enter your first and last name, your email address and password, then choose a password that is at least 6 characters long. You will next be asked to provide your shipping and billing details, then your payment details at the payment page.

All merchandise sold on La Garçonne is intended for personal use only, and not for resale. We reserve the right to cancel all orders that appear to be for resale purposes.

Payment

We accept Visa®, MasterCard®, and American Express®. Discover® and PayPal® are available for purchases made in USD $. We cannot accept checks, cash or money orders.

The following currencies are available for processing payment of your order:

  • Australian Dollar (AU $)
  • Chinese Yuan (¥)
  • Euro (EUR €)
  • Pound Sterling (£)
  • Hong Kong Dollar (HK $)
  • Japanese Yen (JP ¥)
  • South Korean Won (KR ₩)
  • New Zealand Dollar (NZ $)
  • Singapore Dollar (SG $)
  • Taiwanese Dollar (TW $)
  • US Dollar (US $)

You can change/select the currency you prefer to be charged at any time. Please click on the currency displayed in the uppermost right hand corner of our website and follow the instructions. Please note that currency conversion is subject to change based on daily international currency exchange rates.

The price displayed for some items may change at the payment page based on the shipping destination. The currency and prices displayed while browsing our website are based on your computer’s global settings. You can adjust this at any time by clicking on the “Ship To” country in the uppermost right hand corner of your screen.

Sales Tax In The United States

Sales tax will only be charged on orders shipped to New York state. No other tax or import duty will be applied to orders shipped within the US.

Import Tax/Duty

DDU (Delivered Duty Unpaid) - The delivery recipient is responsible for paying all customs and clearance related duty/Import tax at the time of delivery, which is based on the full purchase price paid for the order (as reflected on the commercial invoice). This applies to shipping addresses outside the US where these fees either (i)cannot be predetermined or (ii) if you choose the DDU option at the payment page when finalizing your order. La Garçonne is not responsible for any fees associated with orders shipped outside the US charged by customs for DDU deliveries.

Our shipping partners at FedEx® will contact you when your order arrives to arrange for the payment of the import fees to clear your item(s) for delivery. Please contact the local customs bureau for any questions related to the import tax / duty fees levied by the country of import.

Please note the shipping fee of your order does not include any additional import duties, customs and local sales taxes levied by the country of import.

Below is a summary of countries where we can only deliver DDU (Delivered Duty Unpaid):

  • Aruba
  • Bahamas
  • Bahrain
  • Barbados
  • Belarus
  • Bermuda
  • Cayman Islands
  • Jamaica
  • Liechtenstein
  • Monaco
  • Qatar
  • Reunion
  • Saint Bartholomew (Guadeloupe)
  • Saint Lucia
  • Uruguay

If you refuse any shipments from La Garçonne, you are responsible for the original shipping charges, any duties, taxes and/or customs charges, as well as the cost of returning the package to La Garçonne. This amount will be subtracted from your merchandise refund.

We are unable to refund any import tax/duty (apart from New York State Sales Tax) that your order may have incurred for returned items. Please be advised that any exchanges may require additional tax / duty for import to delivery destinations outside the US.

Security

La Garçonne uses the latest version of SSL to safeguard your information. SSL is a standard security technology for establishing an encrypted and secure link between our website and your browser.

Tracking Your Order

An order confirmation will be sent to you by email once your order is placed. In addition, a shipping confirmation will be emailed to you once your order has shipped.